Frequently Asked Questions

  • MealPlans.ae is a premium healthy meal prep and lifestyle concept that offers a variety of Meal Plan delivery in Dubai, Abu Dhabi, Sharjah and the rest of the UAE to assist people in achieving their weight, performance or lifestyle goals. The recipes and meals are specially selected and nutritionally balanced by our nutritionist and cooked to perfection by our experienced chefs.

  • Yes, you can choose your meals from the meals available on our daily menu which changes daily. Any menu modifications are accepted till Wednesday 7pm for the following week.

  • The weight loss results depend on various factors including age, lifestyle, activity level, medical conditions, starting weight, motivation and consistency etc.

    The results may differ from person to person, but in average our clients are losing 1 – 2% of initial weight per week.

    The best results can be reached if the meal plan is paired with an appropriate training program.

  • Unfortunately, we are not able to cater to clients with life-threatening food allergies or celiac disease.

  • Our meals are freshly prepared, packed in cooler bags with ice packs and delivered in temperature-controlled vans to maintain the maximum freshness and quality of the meals. The cooler bags will be left outside your doorstep. You will receive a SMS or a WhatsApp message informing you that the Meal Plan has arrived.

  • We deliver across UAE:

    • Dubai

    • Abu Dhabi

    • Sharjah

    • Al Ain

    • Ajman

    • RAK

    • UAQ

    • Fujairah

  • Our Meal Plans are delivered by time slots according to the Emirate:

    • Dubai:

      3AM-6AM

      6AM-9AM

      9AM-12PM

    • Abu Dhabi:

      3AM-7AM

      8AM-12PM

    • Al Ain:

      3AM-7AM

      8AM-12PM

    • Sharjah:

      3AM-6AM

      8AM-12PM

    • Ajman:

      3AM-6AM

      8AM-12PM

    • RAK:

      3AM-7AM

      8AM-12PM

    • UAQ:

      3AM-6AM

      8AM-12PM

    • Fujairah:

      3AM-7AM

      8AM-12PM

    ⚠️ We do NOT guarantee any other specific delivery timing requests.

  • After a sign-up and payment, it takes a minimum of two (2) business days to start a new Meal Plan.

  • Yes, you can pause your plan one time for a maximum of thirty (30) days. Any Meal Plan pausing requests must be submitted with a minimum notice period of two (2) business days.

    ⚠️ If the notice period is not respected, at least 1-day Meal Plan will be considered as “Paid Wastage” and will be deducted from your total plan days even if you selected not to receive the delivery on these days.

  • ⚠️ MealPlans.ae has NO refund policy.

    If the Client wishes to cancel the Meal Plan, the Client may transfer the remaining days to a family member or a friend and provide us the new address. Any Meal Plan cancelation requests must be submitted with a minimum notice period of two (2) business days.

  • We use eco-friendly recyclable packaging with very limited use of plastic. We encourage our clients to recycle all our containers and use their own cutlery.

  • Our kitchen is HACCP certified.

    We follow the highest food safety standards and go over and above the requirements of Dubai Municipality and other authorities.

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